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Very fast response. Outstanding service any problem quickly and efficiently solved Really pleasant to work with

Couldn’t have been happier. Had an entire new unit,vents and ductwork. They exceeded expectations at every turn.Had equipment 2 weeks earlyScheduled work within 5 daysArrived on time, worked through entire... read moreCouldn’t have been happier. Had an entire new unit,vents and ductwork. They exceeded expectations at every turn.Had equipment 2 weeks earlyScheduled work within 5 daysArrived on time, worked through entire dayNotified me every time they left and returnedFinished job on timeExtremely neat with no residual clean up neededVery professional read less

Vinnie & Steven are the best. We needed someone to inspect our system ASAP! Called on a Friday and Vinnie came out on Monday. He did a great job. Also,... read moreVinnie & Steven are the best. We needed someone to inspect our system ASAP! Called on a Friday and Vinnie came out on Monday. He did a great job. Also, I called several HVAC contractors and Island Point was recommended by their competitor because they were booked up. Can’t get any better than a referral from your competition. Don’t hesitate! Call Vinnie today! read less

Did exactly what I ask them to do. Courteous and friendly. I'll definitely use them again. Installation of new HVAC System went smoothly. Nice Job!!!

Really nice guys and very responsive to problems.

Able to help us out at the last minute and fix up our AC. Very professional and nice guy.

Would never call anyone else for HVAC problems they stand behind everything they do and promptly

Excellent service would not recommend anyone else when dealing with your HVAC. Very thorough and very knowledgeable and very polite.

They are awesome and super helpful. Family owned and operated business that care about their work.Answered all questions and concerns we had and went above and beyond to make sure... read moreThey are awesome and super helpful. Family owned and operated business that care about their work.Answered all questions and concerns we had and went above and beyond to make sure we were fully satisfied. read less

Paul was great. On time and knows his stuff.

Island Point is a life saver! I called 5 other HVAC Service Providers and Island Point is the only one who worked me in the same day! They were on... read moreIsland Point is a life saver! I called 5 other HVAC Service Providers and Island Point is the only one who worked me in the same day! They were on time, professional, knowledgeable and fair. I will definitely keep them in my Rolodex! read less

This is the 3rd time we have worked with Vinnie and his team. We would recommend to anyone.

They are timely, efficient and in touch.

I felt very comfortable and at ease with the fellows that came to give my AC maintenance. Very courteous and friendly. Give them an a plus in would refer other... read moreI felt very comfortable and at ease with the fellows that came to give my AC maintenance. Very courteous and friendly. Give them an a plus in would refer other friends and family to them in the future. Lois J. read less

The team did a great job. Island Pointe has supported our units for a few years which helped us squeeze a few extra out of our old unit. It finally... read moreThe team did a great job. Island Pointe has supported our units for a few years which helped us squeeze a few extra out of our old unit. It finally gave out but the team was here within 24 hours to troubleshoot, get us spec’d and scheduled for a new install. Price was almost half other quotes!! Install team was great, new AC is great! Thanks!! read less

Professional, with fantastic service and great communication! Highly recommend!

Outstanding advice on repair/replacement options. Excellent workmanship on install. Helpful setup and customization of thermostats. Friendly and nice. Very clean. My highest recommendation for anyone looking... read moreOutstanding advice on repair/replacement options. Excellent workmanship on install. Helpful setup and customization of thermostats. Friendly and nice. Very clean. My highest recommendation for anyone looking for HVAC work. read less

Our HVAC system is about 16 years old now. Vinnie from Island Point H.V.A.C Services has come to our rescue on three separate occasions now. He is always... read moreOur HVAC system is about 16 years old now. Vinnie from Island Point H.V.A.C Services has come to our rescue on three separate occasions now. He is always responsive, punctual, and the quality and value are excellent. read less

Finally a contractor that returns phone calls, shows up when they say they will, & does outstanding work. 10 Stars.

Very dependable, honest and knowledgeable. Island Point will always be my HVAC Company as long as I live in the Lake Norman area!

Very friendly and great service!

The men who came gave a thorough exam of our heating system (checking for leaks and fine tuning the gas flow). They checked filters (which they found were clean). We... read moreThe men who came gave a thorough exam of our heating system (checking for leaks and fine tuning the gas flow). They checked filters (which they found were clean). We were very pleased that they looked at everything. read less

Island Point was awesome. Great family business to work with. They were honest, fair, and made sure everything was done right. Would highly recommend giving them a call.

Great experience with Island Point HVAC service call. The appointment was scheduled, the service was provided ahead of schedule, quality work was performed, and a thorough follow-up explanation of... read moreGreat experience with Island Point HVAC service call. The appointment was scheduled, the service was provided ahead of schedule, quality work was performed, and a thorough follow-up explanation of services was provided. All along the way I received very timely communications regarding scheduling and work status. The personnel was great to work with. read less

Prompt, polite, knowledgeable. Will definitely call them again

From the message telling me that they were on the way to the quick service and reasonable price, FANTASTIC Company!!!

Vinnie us a man of his word! Backs it up with quality workmanship.

I hired Island Point HVAC to install two new systems in my house which is currently being built. They were very knowledgable and professional through the whole process, especially when... read moreI hired Island Point HVAC to install two new systems in my house which is currently being built. They were very knowledgable and professional through the whole process, especially when it came to the best places to put vents and return lines. They were always able to answer my questions with great detail and worked diligently to get the job done. read less

Great service, and there when I need them! I highly recommend them.

These guys are awesome. Fixed me up temporarily until they could get parts! Highly recommend them!

He's very personable, he is the owner of the company, he always showed on the job.

Very good. He was a top notch guy. He was very down to earth person and the price was fair.

Wonderful. Easy to work with and did what they said what they're going to do.

Great service

Vinnie and Michael did a great job installing a new Bosch heat pump! Professional, clean and completed the job on time and at a very fair price. I highly recommend... read moreVinnie and Michael did a great job installing a new Bosch heat pump! Professional, clean and completed the job on time and at a very fair price. I highly recommend Island Point HVAC! read less

Island point HVAC was recommended to us by several friends that were extremely happy with the service, work and customer service provided by Vinnie and his team. Admittedly, after... read moreIsland point HVAC was recommended to us by several friends that were extremely happy with the service, work and customer service provided by Vinnie and his team. Admittedly, after the first service call, we were too. With 3 large units, all toward the end of their life, Vinnie has earned our trust keeping these up and running for years past their due date. Last year they replaced the main level unit with an upgraded SEER at a better price than other installers wanted for lesser units. We couldn’t be more happy with the new Trane unit, the easy process of buying new unit through Island Point HVAC and their continued routine maintenance. I recommend this team to all my family and friends and anyone reading this post. A++ read less

I will never call anyone else. Vinnie is professional, knowledgable, and honest. He arrives on time and has a great response time whenever I call. Never up sells. He was... read moreI will never call anyone else. Vinnie is professional, knowledgable, and honest. He arrives on time and has a great response time whenever I call. Never up sells. He was referred to me by my friend, and I am happy to do the same! read less

Vinny is awesome. We have used this service a few times trying to keep our A/c units running without replacing. Vinny was efficient and showed up when he... read moreVinny is awesome. We have used this service a few times trying to keep our A/c units running without replacing. Vinny was efficient and showed up when he said he would!Knowing that summer is coming and we would eventually need a/c we had Vinny replace both a/c units! He was on time, and very courteous. I would recommend them every time! We have been very pleased with the service they provided. We love our new a/c units read less

I highly recomend Island point HVAC!! Vinny has gone above and beyond many times when our A/C failed. He is honest and up front about the problem and cost. He... read moreI highly recomend Island point HVAC!! Vinny has gone above and beyond many times when our A/C failed. He is honest and up front about the problem and cost. He knows his stuff really well. We trust him with all our HVAC needs. read less

So professional! They were on time and did just what I needed. Quick and courteous. Price was great and I will never call anyone else. THANK YOU ISLAND POINT!

Thank you Vinny! You squeezed us in when our ac wasn't working! You value people and their families! We will always use your service and recommend Island Point HVAC! Thank you!!

I have used Island Point HVAC on several occasions. I have always found the owner to be personable, professional and extremely good at what he does. Instead of dealing with... read moreI have used Island Point HVAC on several occasions. I have always found the owner to be personable, professional and extremely good at what he does. Instead of dealing with a "salesman" I am able to speak with someone who can easily explain the situation and provide me with honest feedback and recommendations. I would absolutely use them again and have referred them several times. read less

Reasonable prices , but most of all the piece of mind that you have not been ripped off is even better. Local business, I try and supp[ort local as... read moreReasonable prices , but most of all the piece of mind that you have not been ripped off is even better. Local business, I try and supp[ort local as much as possible. read less

Island Point HVAC is a reliable company.. They came out the same day that we called them. Vinnie is very professional and knowlegable.. He checked out our system to find... read moreIsland Point HVAC is a reliable company.. They came out the same day that we called them. Vinnie is very professional and knowlegable.. He checked out our system to find no problems, we really appreciated his honesty in not recommending unecessary service. We will continue to recommend Island Point to friends and family.. read less

Fast, professional, and great prices! Fit us in when we were really in a pinch, talked us through possible solutions, and worked quickly to get us back up and running!

Island Pointe HVAC has come to our rescue in more than one occasion. He is profesdional, courteous, and gets the job done on time. Highly recommended.

Professional, fast, and explained what I needed. Didn't try to sell extra services and I highly recommend them!

Owner Vinnie Marchello is the most knowledgable, energetically driven, hard working, trustworthy, honest, afforable HVAC man I know. It's surprising how late he'll make house calls when you need him

Vinnie and Charlie fixed an AC issue we've lived with for years. While another company offered a 10X more expensive option, Vinny suggested we try an alternative. It... read moreVinnie and Charlie fixed an AC issue we've lived with for years. While another company offered a 10X more expensive option, Vinny suggested we try an alternative. It worked!!!! Thank you.They were VERY reliable and cleaned up before they left.Mary N. read less

He did a great job.

Vinny and his associate worked out in the cold with such friendly and courteous attitudes. His professionalism and expertise was well know throughout the community. Most people just... read moreVinny and his associate worked out in the cold with such friendly and courteous attitudes. His professionalism and expertise was well know throughout the community. Most people just know him and call him by his first name. He took the time to explain everything before and then in detail after diagnosis. He needed a part and had it within a day. After the work was done he again explained all he details of the service. I will call him again for any service and maintenance on my HVAC system. read less

Vinnie, the owner is excellent and very innovative. The installation is almost complete and he helped me figure out everything that is needed to get around the problem we had... read moreVinnie, the owner is excellent and very innovative. The installation is almost complete and he helped me figure out everything that is needed to get around the problem we had in installing a new outdoor barbecue Island. He is installing the gas line, the drain, and water lines. I will be using him in the future for any HVAC problems I have! read less

VICKKY WAS QUICK TO RESPOND. PROFESSIONAL. CAME ON TIME. NICE PERSON TO WORK WITH. VERY REASONABLY PRICED. THE WHOLE PROCESS WENT VERY WELL. WOULD DEFINITELY RECOMMEND ... read moreVICKKY WAS QUICK TO RESPOND. PROFESSIONAL. CAME ON TIME. NICE PERSON TO WORK WITH. VERY REASONABLY PRICED. THE WHOLE PROCESS WENT VERY WELL. WOULD DEFINITELY RECOMMEND VINCENT. WAS REFERRED BY BOB BURFORD OF ALL SAFE CHIMNEY. read less